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Consumers have good intentions when they install solar panels, but we’re hearing reports that some solar companies and their sales representatives do not. They’re not making good on their promises.
In response to disreputable companies giving false guarantees, purposely installing undersized systems and knowingly soliciting unbuildable systems, the Solar Energy Industries Association offers these guidelines to protect solar customers.
Ask friends, family, and neighbors for references when shopping for a solar installation company and check on a company’s history through state and local consumer protection agencies, such as the Better Business Bureau, before signing any agreements. You should also compare bids from several companies, paying special attention to:
Industry experts predict that more than 5 million homes will have some sort of solar installation by 2025. That creates a lot of opportunity for scammers. Make sure to do your research before installing solar panels, and if you think a solar company has taken advantage of you, contact an experienced attorney for help.
Remember, if it sounds too good to be true, it probably is.